Claim My Account
  • 05 Jan 2022
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Claim My Account

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Before you can log into RapidIdentity for the first time, you will need to claim your account and create a password.

  1. Navigate to the URL provided by an administrator and click Claim My Account on the Login screen that displays.
    Cloud_Claim_My_Account.png
  2. Enter the requested information, such as email address associated with RapidIdentity.
Note:

This policy is configured by the administrator and the requested information may differ in your environment.

Claim_Account_-_Step_1.jpg
3. Create a password that you will remember for future authentication. Follow any listed policy requirements.
Create_Password_-_Step_2.jpg

Note:

Depending on the policy setup, there may be challenge questions or CAPTCHA identification steps at this point as well. Follow the prompts and click Next as applicable until complete.

  1. A confirmation window appears and displays the username for the confirmed account. Click Back and use this username with the newly created password to log in to RapidIdentity.
    Remember_Username_-_Step_3.jpg
Note:

After logging in, it is a good idea to set up your Challenge Responses should your username or password be forgotten later. Update Challenge Responses.


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