---
title: "How to Grant Support Access "
slug: "how-to-grant-support-access"
updated: 2022-11-21T20:42:56Z
published: 2022-11-21T20:42:56Z
canonical: "help.rapididentity.com/how-to-grant-support-access"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.rapididentity.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How to Grant Support Access 

Log into your Rapid Identity and select the Configuration > Security > Grant Support Access, toggle the enable switch, enter an end date, and save.

![196e0149-9027-4321-9aa8-1f634bdd735a.png](https://cdn.document360.io/4d958006-b877-42af-8de5-00e3bb7fe41d/Images/Documentation/196e0149-9027-4321-9aa8-1f634bdd735a.png)

![1f1f4318-db60-4fbf-a9a5-68506ab5ecfd.png](https://cdn.document360.io/4d958006-b877-42af-8de5-00e3bb7fe41d/Images/Documentation/1f1f4318-db60-4fbf-a9a5-68506ab5ecfd.png)

Once the settings are in place, the tenant can be logged into by ID Auto support staff.