Known Issues List
- 16 Jul 2025
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Known Issues List
- Updated on 16 Jul 2025
- 1 Minute to read
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Known Issues List
| Issue Key | Summary | Affects Versions | Workaround |
|---|---|---|---|
| RIC-2184 | Requests: Newly created workflow form items can be lost by cancelling workflow form edits and then saving | 2022.10.27 | This issue can be avoided by resetting state (going back to the Workflows list or refreshing) after adding new form items. |
| RIC-1079 | Studio: Unable to update Provider Application Connection Base URL | Contact Customer Service | |
| ONEMOBILE-471 | Unable to approve request in apple watch when phone is locked | 2.4.6 | Apple Watch does not work with pingme notifications. |
| ONEMOBILE-364 | Unable to approve Ping request from Apple Watch | 2.4.6 | There is no workaround for approving Ping requests from an Apple Watch at this time. However, Ping requests can still be approved from the mobile device. |
| RIC-212 | Issues loading Insights Module in Safari on Mac | 2021.6.29 | To resolve this issue follow the instructions below 1. Go to Safari > Preferences > Privacy > Disable Prevent cross-site tracking |
| RIC-2014 | Ability to search for leading spaces in LDAP Filters | 2022.10.27 | Due to technical limitations, Admin are not able to search for leading spaces in the LDAP Filter. It is resulting from how the directory is configured. |
| RIC-2183 | (UI) Access Groups should also filter data at field granularity | 2022.10.27 | If a consuming application identifies validation errors due to this condition, do not use the associated Restriction Filter on an Access Group. If different Restriction Filters can't be used to produce the same results, use Primary Source Filters instead. |
| RIC-2027 | (BE) Neither Provider nor Consumer app will work with FileZilla FTPS server as "It appears your client does not support TLS session resumption." | Studio Providers/Consumers work with other FTP solutions. | |
| RIC-2136 | Update UI to respect Localization for translation of GO! View | The GO! View portal name can be specified in local language but the field labels can not. | |
| RIC-2245 | Identity Bridge 2021.4.8 Blocked by Norton AV | 2022.10.27 | The agent and chisel need to be whitelisted in Norton like other AV tools. |
| RIC-2764 | Adding property is blocking user to login as System Admin using Grant Support Access | 2023.01.0 | Log In Configuration can be enabled so that RapidIdentity can act as an OIDC Relying Party. When this is enabled, System Administrators will not be able to log in via Grant Support Access. To utilize Grant Support Access, the Log In Configuration needs to be disabled. |
| RIC-3111 | UAT : Insight module is not accessible in safari and chrome's private window | 2023.08.0-hotfix | The Insights Module is accessible from all Standard Browser Windows, as well as Edge Private window. Also, Insights can be accessed in Incognito Browsers by enabling "Allow Third-Party Cookies" in the browser. |
Updated on Fri Jul 11 2025 03:52:49 GMT-0400 (Eastern Daylight Time)
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