On-demand webinars are now available on the Identity Automation Academy Course platform.
Check out Identity QuickBytes. These concise, on-demand webinars deliver essential knowledge and actionable strategies for identity automation. Each session lasts under 10 minutes and provides critical information concisely and efficiently.
Troubleshooting Common Sync & Provisioning Issues
September 10, 2026
12:00 pm - 12:30 pm CST
Guest Speaker: Melissa Bayless, Sr. Director of Customer Onboarding & Delivery, Jamf RapidID
When RapidIdentity falls out of sync with your student information system, the fallout shows up everywhere: missing accounts, stale group memberships, and a help desk queue full of access requests that shouldn't exist. This webinar walks through the sync and provisioning issues IT teams hit most often, and how to resolve them before they turn into a pile of tickets.
We'll cover:
Why accounts go missing or orphaned after enrollment changes, and how to catch it early
Common causes of sync failures between RapidIdentity and your SIS or directory services
Provisioning delays that leave students and staff locked out on day one
Practical checks you can run yourself before opening a support case
Whether you manage RapidIdentity for a single school or a full district, you'll leave with a clearer troubleshooting process and fewer surprises at the start of the next term.
Delegated Administration & Role-Based Access Control
September 24, 2026
12:00 pm - 12:30 pm CST
Guest Speaker: Claire Wehmeier, Sr.Customer Onboarding Specialist, Jamf RapidID
A district IT team shouldn't be the only group that can reset passwords or approve access requests. This webinar shows how delegated administration and role-based access control (RBAC) in RapidIdentity let you hand off the right tasks to the right people without giving them more access than they need.
We'll cover:
How delegated administration lets teachers, business managers, and site staff handle account resets and access requests on their own
Building role-based access control that matches each user type, from young students to teachers to admins
Reducing help desk tickets by putting more self-service power in the right hands
Keeping access tightly scoped so delegation never turns into over-permissioning
Whether you're setting this up for the first time or tightening an existing configuration, you'll leave with a clearer plan for who should have access to what, and how to enforce it.
Conditional Access Policies in RapidIdentity | Advanced Authentication Bundle
October 8, 2026
12:00 pm - 12:30 pm CST
Guest Speaker: Joanne Najarian, Director of Customer Onboarding, Jamf RapidID
Schools and institutions rely on more applications than ever, and protecting access to those resources is increasingly complex. Students, staff, and faculty connect from countless devices and locations — and a blanket allow-or-deny approach can't keep up.
Conditional Access Policies in RapidIdentity give you precise control over who can access your applications, and how. In this webinar, we'll walk through creating and managing these policies in the Advanced Authentication Bundle, from naming and describing a policy to selecting the applications it protects.
What you'll learn:
How to create a Conditional Access Policy and select the applications it covers
How to configure the Default Action and define rules for specific user groups
How to set rule criteria — including who, when, and where a policy applies
How to deny access or require additional authentication for matched groups
Best practices for rule priority ordering and testing before deployment
Who should attend: IT administrators responsible for application access, identity management, or security policy configuration in their organization.
Prerequisites: Familiarity with RapidIdentity and basic identity management concepts is recommended.