---
title: "Requests"
slug: "requests"
tags: ["Requests Module", "Access Governance", "Workflow", "Entitlements"]
status: "update"
updated: 2025-05-30T16:32:51Z
published: 2025-05-30T16:32:51Z
canonical: "help.rapididentity.com/requests"
stale: true
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.rapididentity.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Requests/Workflow

The Requests/Workflow module within RapidIdentity provides the capability for organizations to do the following:

- Provide a catalog of entitlements for governing access and authorization to applications, systems, or other resources
- Provide the ability to handle exceptional access or resource requests
- Present authorized users with an interface to make self-service requests, or requests on behalf of other users
- Present authorized users with an interface to approve or deny requests, transfer approval or denial, and monitor requests
- Present authorized users with an interface to view current, expired, in-progress, or failed requests and entitlements

The Requests module will appear in the main menu for any person authorized to access Requests. Administrators can adjust this authorization through the settings in the [Configuration module](/v1/docs/access-control) or by using specific role-based access in conjunction with the [Groups Module](/v1/docs/groups-module) within RapidIdentity.

![Screenshot 2023-08-14 at 10.54.26 AM.png](https://cdn.document360.io/4d958006-b877-42af-8de5-00e3bb7fe41d/Images/Documentation/Screenshot%202023-08-14%20at%2010.54.26%20AM.png)

The Requests module within RapidIdentity is included in the purchase of a RapidIdentity Workflow license. Some customers will see this listed as RapidIdentity Governance based on previous product licensing names.