Download two Microsoft .NET 6 packages from the .NET 6 download page. Need both the ASP.NET Core Runtime x64, and .NET Desktop Runtime x64 (currently: dotnet-hosting-6.0.14-win.exe and windowsdesktop-runtime-6.0.14-win-x64.exe).
Install .NET 6
Install both .NET 6 packages and if prompted reboot the Windows server.
Get Id Bridge Agent
Download the new Agent installer to the IDB host. Note that storage location may require antivirus exclusion for the folder where installation executable will be saved.
Stop Id Bridge Agent
Stop the IDB Windows service from Services.msc or command line. Service display name is Identity Automation Bridge Manager and service name is IDAutoBridgeManager.
Backup Key Id Bridge Files
Get a backup copy of cognito.bin and agentstate.json files from the IDB installation directory, default path is "C:\Program Files\Identity Automation\Identity Bridge Agent".
Update Id Bridge Agent
Install the new IDB agent. Do NOT uninstall current version, allowing installer to update IBA in-place.
Check Service and Process Status
On the Windows host confirm the Windows IBA service is running and via Task Manager confirm chisel.exe processes are started again.
Check RI Cloud Agents
In the RI Cloud portal >> Configuration >> Identity Bridge >> check Agent heartbeat time and ensure active post upgrade.
Test RI Cloud bridges
In the RI Cloud portal >> Configuration >> Identity Bridge >> open details on agent, select a bridge and “Test bridge” and for some or all bridges ensure they are operational post upgrade.
Steps for New Agent Install of 2023.3.1
Steps
Detail
Get .NET 6
Download two Microsoft .NET 6 packages from the .NET 6 download page. Need both the ASP.NET Core Runtime x64, and .NET Desktop Runtime x64 (currently: dotnet-hosting-6.0.14-win.exe and windowsdesktop-runtime-6.0.14-win-x64.exe).
Install .NET 6
Install both .NET 6 packages and if prompted reboot the server.
Get Id Bridge Agent
Download the new Agent installer to the IDB host. Note that storage location may require antivirus exclusion for the folder where installation executable will be saved.
Ensure the service-side bridge IS NOT uninstalled and left intact by checking the RI Cloud portal >> Configuration >> Identity Bridge for the Agent.
Backup Key Id Bridge Files
Get a backup copy of cognito.bin and agentstate.json files from the IDB installation directory, default path is "C:\Program Files\Identity Automation\Identity Bridge Agent"
Uninstall of 2023.3.1
Uninstall IBA 2023.3.1 Windows and BE SURE to leave the “preserve settings so product can be reinstalled?” checkbox checked
Install IBA normally
Install again and the settings files are reused and all files are reinstalled to the same path.
Check Service and Process Status
On the Windows host confirm the Windows IBA service is running and via Task Manager confirm chisel.exe processes are started again.
Check RI Cloud Agents
In the RI Cloud portal >> Configuration >> Identity Bridge >> check Agent heartbeat time and ensure active post upgrade.
Test RI Cloud bridges
In the RI Cloud portal >> Configuration >> Identity Bridge >> open details on agent, select a bridge and “Test bridge” and for some or all bridges ensure they are operational post upgrade.
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