Workflow Actions - Send Email
  • 01 Jul 2025
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Workflow Actions - Send Email

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Article summary

Overview

Use the Send Email action to trigger an email to be sent based on the results of the previous workflow step(s).

Note

RapidIdentity will take advantage of either the default tenant outbound SMTP or if configured, the custom SMTP settings to send email messages.

Field

Required (Y/N)

Description

Name

YES

Enter a name for this Failed action step.

Description

NO

Optional description of the Failed action step.

Previous Action

NO

A read-only field if a previous action exists,  it will be populated with the name of that action.

Next Action

YES

Choose the next action step to perform next after the Failed action has resolved.

From Address

YES

Enter the email address that the email should appear to be sent from. This email address will be able to receive replies to the emails sent by Connect.

NOTE

It is recommended that a valid email address be used in order to be validated by any email scanning software that the recipient might have in order to ensure delivery.

To Address

YES

Enter the email address that the email should be sent to. Workflow expressions may be used in this field.

CC Address

NO

Enter any email addresses that need to be carbon copied on this transaction. Workflow expressions may be used in this field.

BCC Address

NO

Enter any email addresses that need to be blind copied on this transaction. Workflow expressions may be used in this field.

Email Subject

YES

Enter a descriptive but short subject for the email message. Workflow expressions may be used in this field.

Use HTML for Email Message

NO

When checked, the email will be sent in HTML format.

Email Message

YES

Enter the body of the email. Workflow expressions may be used in this field.


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