---
title: "Workflow Actions - Send Email"
slug: "workflow-actions-send-email"
tags: ["Workflow Action", "Send Email", "Workflow Steps", "Requests Module", "RapidIdentity Workflows"]
updated: 2025-07-01T14:41:00Z
published: 2025-07-01T14:41:00Z
canonical: "help.rapididentity.com/workflow-actions-send-email"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.rapididentity.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Workflow Actions - Send Email

## Overview

Use the Send Email action to trigger an email to be sent based on the results of the previous workflow step(s).

> [!NOTE]
> Note
> 
> RapidIdentity will take advantage of either the default tenant outbound SMTP or if configured, the custom SMTP settings to send email messages.

![](https://cdn.document360.io/4d958006-b877-42af-8de5-00e3bb7fe41d/Images/Documentation/image(667).png)![](https://cdn.document360.io/4d958006-b877-42af-8de5-00e3bb7fe41d/Images/Documentation/image(668).png)

| Field | Required (Y/N) | Description |
| --- | --- | --- |
| Name | YES | Enter a name for this Failed action step. |
| Description | NO | Optional description of the Failed action step. |
| Previous Action | NO | A read-only field if a previous action exists, it will be populated with the name of that action. |
| Next Action | YES | Choose the next action step to perform next after the Failed action has resolved. |
| From Address | YES | Enter the email address that the email should appear to be sent from. This email address will be able to receive replies to the emails sent by Connect. > [!NOTE] > NOTE > > It is recommended that a valid email address be used in order to be validated by any email scanning software that the recipient might have in order to ensure delivery. |
| To Address | YES | Enter the email address that the email should be sent to. Workflow expressions may be used in this field. |
| CC Address | NO | Enter any email addresses that need to be carbon copied on this transaction. Workflow expressions may be used in this field. |
| BCC Address | NO | Enter any email addresses that need to be blind copied on this transaction. Workflow expressions may be used in this field. |
| Email Subject | YES | Enter a descriptive but short subject for the email message. Workflow expressions may be used in this field. |
| Use HTML for Email Message | NO | When checked, the email will be sent in HTML format. |
| Email Message | YES | Enter the body of the email. Workflow expressions may be used in this field. |