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    Forgot Password/Forgot Username Policies
    • 11 Aug 2023
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    Forgot Password/Forgot Username Policies

    • Updated on 11 Aug 2023
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    Article Summary

    Forgot Password/Forgot Username Policies

    A core feature of RapidIdentity is the ability to handle Self Service Password resets for all staff and students.  This feature requires configuration to determine how to authenticate that user requesting a reset and is highly customizable to the degree of different policies for staff, students, or even for different grade levels.


    Configuring Forgot Username Policy

    Configuring Forgot Password Policy

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