Configuring a Custom SMTP Server
  • 28 May 2024
  • 1 Minute to read
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Configuring a Custom SMTP Server

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Article summary

Custom SMTP Servers for RapidIdentity

RapidIdentity has added support for a Custom SMTP Server. If you would like to use your own SMTP server to send RapidIdentity Cloud system messages, this article describes how to do that.

  1. As a Tenant Administrator, navigate to Configuration > Systems > SMTP.
    SMTP Default.jpg

  2. Uncheck Use Default Configuration. This will open up fields for you to enter your SMTP Server details.
    SMTP Custom.jpg

  3. Update the fields with your SMTP information and click Save. Your settings shoudl be similar to the following assuming you are using Google:
    Screenshot 2024-05-28 at 6.04.19 AM.png

  4. Don't forget to send a test email to at least one person to ensure it has been configured correctly. With an email address entered in Send Test Email To, the Send Test Message option will activate on the bottom action bar.
    Send Test Message.jpg


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