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Learner

10 Articles in this category
Written by Product Team , Melissa Bayless
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Accessing RapidIdentity

System Administrators will provide the URL to access RapidIdentity. The URL will direct to the login page, but the page may look different than what is shown since it is organization-specific and can be modified by administrators with CSS. Users...
Written by Product Team
Updated on : 14 Mar 2022

How do I Log into RapidIdentity?

Logging into rapididentity Depending on how the system administrator has configured your system, there are multiple possible methods for authentication during the login process. If this is your first time logging in, make sure you've Claimed y...
Updated on : 03 Feb 2022

Authentication How-To Videos

8 Articles in this category

How do I Get Help Logging In?

help links If you run into authentication issues at the login screen, click the Need Help? link that appears just above the Username field.  This will result in a screen with two options: Forgot My Username and Forgot My Password . ...
Updated on : 05 Jan 2022

Claim My Account

Before you can log into RapidIdentity for the first time, you will need to claim your account and create a password. Navigate to the URL provided by an administrator and click Claim My Account on the Login screen that displays. Enter the requ...
Updated on : 05 Jan 2022

How do I find out my username and password?

Once your account has been created in a RapidIdentity system, you will receive an email with a URL and a Claim Code. I don't have a Claim Code in my email! That's possible depending on the system configuration. If you did not receive a Claim Code...
Written by Melissa Bayless
Updated on : 01 Feb 2022

Forgot My Password

How to Reset a Forgotten Password If your password policy includes the option, there will be a Forgot Password? dialog that can be used to reset your password. Enter your username in the field provided. If you cannot remember your usernam...
Updated on : 04 Feb 2022

Forgot My Username

If the Forgot Username Policy has been enabled by the Tenant Administrator (this is optional), there will be a Forgot Username? option on the login screen. Use this to retrieve your username as needed. If there is no link here, contact your mana...
Updated on : 04 Aug 2022

Student User Guide

Student Classroom View User Guide To access and use RapidIdentity Classroom View as a student or learner, follow these simple steps. Note Your environment may look different or have different options, depending on the s...
Updated on : 08 Aug 2022

Using RapidIdentity GO!

The New RapidIdentity GO! Mobile Application This short video will explain to users the benefits of using the RapidIdentity GO! Mobile Application that gives an improved RapidIdentity Cloud Classroom View Mobile Experience on a phone or tablet. Fo...
Updated on : 08 Aug 2022

RapidIdentity Browser Plugins

RapidIdentity Browser Plugins The RapidIdentity Browser Plugins work best with the latest versions of each of the browsers listed below. Older browsers may cause the plugins to fail.  Please update your browser to the latest version before instal...
Updated on : 05 May 2022