Vanity URLs in RapidIdentity

Vanity urls

RapidIdentity Cloud follows a specific tenant-naming convention and provides customers the ability to choose a subdomain of their choice to be used in the RapidIdentity URL. For example, what would typically be https://springfield.us001-rapididentity.com can be renamed to https://portal.springfield.edu. 

These are known as Vanity URLs and have some prerequisites.

1. The request to use a Vanity URL must be included in the initial Tenant request. 
2. The desired domain (e.g., springfield.edu) must be a domain that you own and manage. You must be able to independently add and edit DNS CName records to your domain. Identity Automation does not own the domain name.
3. The Vanity URL (e.g., portal.springfield.edu) must only be used with RapidIdentity and can not be used with any other product, service or solution.
4. You must create a DNS CName record to validate ownership of the domain so that the SSL certificate for your Vanity URL can be created by Identity Automation on your behalf. Identity Automation will manage the SSL certificate for your Vanity URL. The SSL certificate will automatically renew yearly for as long as the Vanity URL CName validation DNS record exists, and no other actions are necessary.
   Vanity URL CName validation DNS record Example:

   • Record type:  CName
   • Record name:  _0123456789abcdefghijklmnopqrstuv.springfield.edu
   • Record value: _xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx.yyyyyyyyyy.acm-validations.aws
   • NOTE: Identity Automation will create and install the SSL certificate 3 business days after the DNS CName record has been created to validate ownership of the domain has been created and propagated
5. You must also create a DNS CName record for your Vanity URL to resolve to the correct endpoint.
   The DNS CName record for Vanity URL resolution Standard: 

   • Record type:  CName
   • Record name:  (Your Vanity URL)
   • Record value: vanity.(Your native URL)
   DNS CName record for Vanity URL resolution Example:

   • Record type:  CName
   • Record name:  portal.springfield.edu
   • Record value: vanity.springfield.us001-rapididentity.com
     

Once the above steps are completed, users can access the RapidIdentity Portal using the Vanity URL and will be redirected to the customer's RapidIdentity IdP to login. 

NOTE: The default IdP is the native URL (e.g., https://springfield.us001-rapididentity.com) 

Please contact Identity Automation Customer Support for help configuring your RapidIdentity IdP to use the Vanity URL.