Legacy Forgot Password - Challenge Questions are not up to Date
  • 03 May 2023
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Legacy Forgot Password - Challenge Questions are not up to Date

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Article Summary

When a RapidIdentity user is going through the Legacy Forgot Password Workflow who has not yet set up or reset their Challenge Questions, they will frequently come across a message such as this:
Challenge Questions Error.png

To change the text from this Default message, navigate to the People module as a Tenant Administrator and click Settings, then choose People Settings.
People Settings.jpg

In the resulting sidebar, change the text within the Invalid Challenge Set Message field to the preferred verbiage.
Sidebar.jpg

Don't forget to Save!

This will alter the message that the user sees if they attempt the Legacy Forgot Password workflow with an invalid Challenge Questions set.


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