Resetting a User's Temporary One-Time Password (TOTP)
  • 23 Aug 2022
  • 1 Minute to read
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Resetting a User's Temporary One-Time Password (TOTP)

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Article summary

Occasionally, a Tenant Administrator will need to reset TOTP Authentication for one or multiple users. Here is a quick video that shows exactly how to do this.

Prerequisites

Users who can perform the actions must have one or more of the following roles:

  • Portal Role Manager
  • Portal Help Desk
  • District Manager
  • Tenant Administrator

How-To and User Impact

Video by: Monica White


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