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    Resetting a User's Temporary One-Time Password (TOTP)
    • 23 Aug 2022
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    Resetting a User's Temporary One-Time Password (TOTP)

    • Updated on 23 Aug 2022
    • 1 Minute to read
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    Article Summary

    Occasionally, a Tenant Administrator will need to reset TOTP Authentication for one or multiple users. Here is a quick video that shows exactly how to do this.

    Prerequisites

    Users who can perform the actions must have one or more of the following roles:

    • Portal Role Manager
    • Portal Help Desk
    • District Manager
    • Tenant Administrator

    How-To and User Impact

    Video by: Monica White

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