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Support Policies
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Support Policies

8 Articles in this category
Written by Product Team , David Samia
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API Support Policy

RapidIdentity API Support Policy The RapidIdentity API Support Policy has been updated effective February 22, 2021. Note: Product support is provided to customers with active software licenses and support subscriptions ...
Written by Product Team
Updated on : 28 Jan 2022

Product Support Policy

Identity Automation Technical Support Policy The Identity Automation Product Support Policy has been updated effective November 1, 2020. Product support is provided to customers with active software licenses and support subscriptions pusant to...
Written by Product Team
Updated on : 28 Jan 2022

Accessibility Policy

RapidIdentity Accessibility Rev 2.0 11/16/2020 Identity Automation believes that all people with disabilities should have comparable access to information technologies and strives to provide an accessible and pleasing user experience with the ...
Written by Product Team
Updated on : 28 Jan 2022

Dependent Technologies Toleration and Support Policy

Dependent Technologies Toleration and Support Policy Dependent technologies refers to third party products including underlying operating systems, integrated applications or software products that are provided within the RapidIdentity software ...
Written by Product Team
Updated on : 28 Jan 2022

Retention Policies

RapidIdentity Retention Policies Retention policies allow System Administrators to configure which audit events are logged and, when logging into a database, how long each event will be retained before purging. These are predefined with licensing ...
Updated on : 24 Mar 2022

Internet Browser Requirements

Internet Browser Requirements for RapidIdentity RapidIdentity supports the current versions of the following Internet Browsers whose smallest width is 768px: Chrome (including ChromeOS) Firefox Safari Edge The RapidIdentity browser plugin ...
Updated on : 02 May 2022

Master Subscription Agreement

RapidIdentity Master Subscription Agreement This agreement supersedes all previous agreements and applies to all Identity Automation products, including: RapidIdentity RapidIdentity Portal RapidIdentity Connect RapidIdentity Federation ...
Written by David Samia
Updated on : 01 Nov 2022

RapidIdentity Copyright Notice

RapidIdentity IP RapidIdentity is a full-scope Identity and Access Management product developed and supported by Identity Automation. This page explains the intellectual property information associated with RapidIdentity. Copyright PROPRIETAR...
Updated on : 28 Apr 2022

Third Party Software

1 Article in this category